BRISBANE & ONLINE IN AUSTRALIA
QPS SelfRefer Counselling
Confidential counselling for Queensland Police Service Members
ACCREDITED MENTAL HEALTH SOCIAL WORKER
Some jobs ask you to see, hear, and carry things that most people never will.
Whether you've experienced a critical incident, cumulative exposure to stressful experiences, you're not feeling like yourself at the moment, or you want to work on improving your overall psychological wellbeing, you don't have to work it all out alone.
As an approved provider for the Queensland Police Service (QPS) SelfRefer Program, I provide confidential, trauma-informed counselling to QPS members in a supportive and non-judgemental space.
Having worked closely alongside frontline emergency services, I understand that the impact of the job isn't always about one major event. My aim is to provide a space where you don't have to explain the nuances of your work before you can start talking about what's been happening.
QPS SelfRefer
at Counselling with Jasmin, Brisbane & Online
✔ Up to 6 fully funded counselling sessions per financial year
✔ Available to eligible Queensland Police Service, SES & Marine Rescue Queensland Members
✔ No GP referral required
✔ Confidential, independent & experienced counselling
✔ Appointments available in person from Paddington, Brisbane, or online via secure video
✔ Flexible appointment times available (incl. after hours and weekend)
Emergency Service Experience
Trauma-Informed
Evidence-Based
A therapist who understands emergency services
Hi, I’m Jasmin (she/her), & I’m so glad you’re here
Accredited Mental Health Social Worker with over 15 years' experience supporting people through trauma, grief, loss, relationships, and work/life challenges.
Before moving into private practice, I spent six years working within emergency services wellbeing programs and a 24/7 coronial support service alongside police and paramedics in the ACT and QLD.
During that time, I provided counselling, wellbeing support and clinical intervention for ACT Ambulance Service members and their families, worked closely alongside ACT Policing through referral pathways and 24/7 coronial response support, and provided immediate psychological services following sudden and traumatic deaths.
My work included attending coronial scenes alongside police, supporting families through formal identifications at the Forensic Medical Centre, assisting with death notifications, working alongside Coroner's Officers, supporting people impacted by suicide through the StandBy Support After Suicide program, providing wellbeing services and training programs to Paramedics and Police, and providing ongoing counselling to emergency service personnel experiencing cumulative trauma, PTSD, anxiety, grief, burnout and other mental health challenges.
These experiences gave me a genuine appreciation for the realities of emergency services work, not only the major incidents, but the cumulative impact of years spent carrying responsibility, witnessing trauma, making difficult decisions and continuing to show up, sometimes while putting your own wellbeing to the side.
My aim is to provide a space where you don't have to explain the culture or nuances of policing before you can begin talking about what's been happening.
You don't have to wait until things are "bad enough"
Counselling doesn't have to begin when you're at breaking point.
You can reach out at any point.
We can focus on why work feels different lately. Or, we focus on improving sleep, reconnecting with family, processing a difficult job, managing stress before it builds further, or simply having somewhere to talk without needing to protect everyone else.
You don't need a diagnosis. You don't need to justify reaching out.
If something doesn't feel quite right, or you want to work on a particular goal, or improve your overall psychological wellbeing… that's reason enough.
What we can work on
QPS SelfRefer Sessions
People access the SelfRefer Program for many different reasons. You don't need to be experiencing PTSD or be in crisis to benefit from counselling.
Together we might work on:
Critical incident stress
Cumulative trauma and operational stress
PTSD and trauma-related symptoms
Anxiety, stress and burnout
Sleep difficulties
Grief and loss
Feeling flat, disconnected or emotionally exhausted
Moral injury
Difficult jobs that are hard to leave behind
Relationship and family challenges
Workplace conflict or organisational stress
Returning to work following psychological injury
Life transitions or retirement
Life goals and growth
Building resilience, wellbeing and sustainable coping strategies
Your Privacy Matters
Your counselling is confidential. Your attendance and the content of your sessions are not shared with the Queensland Police Service, except in the rare circumstances where I have a legal obligation to act to protect your safety or the safety of another person.
As part of participating in the QPS SelfRefer Program, there are two limited circumstances where some administrative information may be requested:
Following an approved WorkCover claim relating to a psychological injury within the Queensland Police Service.
As part of routine or random SelfRefer program auditing to ensure the program is being used appropriately.
In these situations, any information provided is limited to administrative details only, such as:
Your name
Your QPS payroll number
My details as your SelfRefer provider
The number of SelfRefer sessions attended
The dates your sessions occurred
Importantly, your clinical records, counselling discussions, treatment notes and the content of your sessions are not shared as part of this process.
If you have any questions about confidentiality or how the SelfRefer Program works, I'm always happy to talk them through before your first appointment so you can make an informed decision about accessing support.
Neuroaffirming, LGBTQIA+ inclusive, & diversity-affirming care
I welcome people of all backgrounds, identities, and ways of experiencing the world and what it is to be human.
I work with neurodivergent and LGBTQIA+ folks, and individuals exploring identity, sexuality, gender, relationship diversity, and belonging.
I acknowledge the broader social, cultural, and systemic experiences that shape mental health and trauma. Many responses we internalise make deep sense within the context of the environments we’ve had to navigate and the social narratives and systems we intersect with.
Trauma-informed counselling
The 5 Principles of Trauma-Informed Care
Safety: Prioritising a space where you can access some level of emotional and psychological safety before therapy begins, and where your experiences are respected, your pace is honoured, and your nervous system can begin to move out of fight/flight/freeze.
This might look like checking in about how you’re feeling in the room, pacing the session and content to your needs, or adjusting the environment to help you feel more comfortable.
Trustworthiness: Consistency and transparency are important pillars within therapy, so you know what to expect and can feel confident in the therapeutic relationship.
This might include clearly explaining confidentiality, session structure, and fees, and following through on what we agree together.
Choice: You are invited to make decisions about your therapy and mental health care, including what we talk about, how we work, and the direction we take together.
This might look like choosing where to sit, whether to keep shoes on or off, adjusting lighting, homework or no homework, or deciding if we pause, slow down, or change focus.
Collaboration: Therapy is a partnership. We work together to understand your experiences, draw on your strengths, and find approaches that feel meaningful and supportive for you.
This might include regularly checking in about what is or isn’t working, and shaping sessions together based on your feedback and your needs and preferences.
Empowerment: My role is to support you in reconnecting with your strengths, trusting your voice, and building confidence in your capacity to make decisions that feel right for you (having a stronger sense of agency).
This might look like identifying what matters to you, building self-trust and comfort with setting boundaries, and recognising the resilience that already exists within you.
Book your SelfRefer appointment
If you've selected me through the Queensland Police Service SelfRefer Provider Directory, booking is easy.
Counselling is available In-Person (Paddington, Brisbane) + Online (Australia-wide).
Use the booking buttons below to view and book available sessions.
At your first appointment, please bring your current QPS identification so I can verify your eligibility for the program.